Online module

Identifying and collecting information

30 mins

1 week

Cost free

Certificate of Completion

Introducing the key questions and practices that are part of a comprehensive behaviour assessment, with a focus on vocally disruptive behaviour (VDB).

Suitable for people working in:

Residential Care , Community Care , Mixed , Respite Care

This module is part of the course:

Understanding responsive behaviours

Identifying and collecting information

Identifying and collecting information

This module has THREE sections:

  • 1
    Understanding the situation
    • Introduces the assessment process, determining immediate or potential risk, and understanding an individual’s history and the care environment.
  • 2
    The assessment process
    • The 5 key elements of the assessment process: the history, the behaviour, understanding the person, the care giver and the care environment.
  • 3
    Case study: vocally disruptive behaviour
    • What is vocally disruptive behaviour (VDB) and introduction to a case study.

Learning Outcomes

On completion of this module you should be able to:

  • Outline the key areas and questions needed for a comprehensive behaviour assessment
  • Explain the use and value of preferred assessment tools
  • Outline the assessment process and questions you could use for the person in the case study, focusing particularly on their disruptive vocalisation behaviour

Continuing Professional Education

A completion certificate for CPD credit is awarded upon completion of this module.


The Understanding Responsive Behaviours online course was developed at DTA, QUT by Prof Elizabeth Beattie, Liz Miles and Sandra Jeavons, with Martin van de Weyer and the Smart Sparrow team. This resource is based on a training program originally developed by the Queensland Dementia Training Study Centre at QUT.

The team acknowledges members of the expert panel who shared their advice and insights in video segments throughout the course:

  • Professor Nancy Pachana, Co-Director, Ageing Mind Initiative, The University of Queensland
  • Dr Eddy Strivens, Regional Geriatrician and Clinical Director, Older Persons Subacute and Rehabilitation Services, Cairns & Hinterland Health Service
  • Dr David Lie, Director, Older Persons Mental Health Service, Princess Alexandra Hospital, Brisbane

Learning with DTA

Online courses

Online courses contain modules that have been grouped together based on their topic area. Each module within a course must be completed, and in the defined order.

Online modules

Modules can be completed individually, and in any order. You may choose to complete any module, based on your areas of interest.


Some modules may have prerequisites. If a module has a prerequisite you’ll need to complete that first to ensure you have the essential prior knowledge required. Modules with a prerequisite will be clearly marked.

Start now or later

Get started wth any course or module right away. Not ready just yet? Schedule your course for any date in the coming weeks, and we’ll send you a reminder when it's time to begin.

Course Coordinator

Course Coordinator

Liz Miles


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