Online module

Planning and implementing strategies

30 mins

1 week

Cost free

Certificate of Completion

This module steps you through how you can use a person-centred approach to design an appropriate system of intervention for someone exhibiting responsive behaviours.

Cost free

This module has prerequisite requirements

Further details below

Suitable for people working in:

Residential Care,  Community Care,  Mixed,  Respite Care

This module is part of the course:

Understanding responsive behaviours

Planning and implementing strategies

DTA currently uses different terms for behaviour. We will be progressively moving to the term Changed Behaviour in all our content.

Planning and implementing strategies

This module is part of the course, Understanding responsive behaviours. Enrol in this module or complete the full course.


Before undertaking this module you will need to complete the following:

This module has five sections:

  • 1

    Early intervention

    • We explore anticipating and being proactive during planning and hear from our expert panel about deciding if and when to intervene.
  • 2

    Implementing person-centred care

    • Fleshing out a person-centred approach.
  • 3

    Approaches to planning and implementing interventions

    • Using an approach that keeps the person with dementia and what is happening for them central to your planning. What you need to consider when developing an intervention plan.
  • 4

    Non-pharmacological and pharmacological interventions

    • In this section you will learn about interventions for responsive behaviours, strategies for VDB, goal setting and realistic expectations.
  • 5

     Case study

    • In part 2 of Mrs Horvat’s story we explore some planning activities based on her assessment data

Learning Outcomes

On completion of this module you should be able to:

  • Outline some key factors to consider when developing an intervention plan for a person with responsive behaviours
  • Use the assessment data to guide the selection of interventions that meet the goals of care and achieve measurable outcomes
  • Differentiate ways to demonstrate a person-centred approach
  • Identify possible interventions to try in the VDB case study

Continuing Professional Development

A completion certificate for CPD credit is awarded upon completion of this module.


The Understanding Responsive Behaviours online course was developed at DTA, QUT by Prof Elizabeth Beattie, Liz Miles and Sandra Jeavons, with Martin van de Weyer and the Smart Sparrow team. This resource is based on a training program originally developed by the Queensland Dementia Training Study Centre at QUT.

The team acknowledges members of the expert panel who shared their advice and insights in video segments throughout the course:

  • Professor Nancy Pachana, Co-Director, Ageing Mind Initiative, The University of Queensland
  • Dr Eddy Strivens, Regional Geriatrician and Clinical Director, Older Persons Subacute and Rehabilitation Services, Cairns & Hinterland Health Service
  • Dr David Lie, Director, Older Persons Mental Health Service, Princess Alexandra Hospital, Brisbane

Getting started

After enrolment, your course will appear in your Dashboard under My Enrolments. You will also receive an email with instructions to get started.

Learning with DTA

Online courses contain modules that have been grouped together based on their topic area. Each module within a course must be completed and in the defined order.

Modules can be completed individually and in any order. You may choose to complete any module, based on your areas of interest.

Some modules may have prerequisites. If a module has a prerequisite you’ll need to complete that first to ensure you have the essential prior knowledge required. Modules with a prerequisite will be clearly marked.

A Certificate of completion is awarded on successful completion of a DTA course or module. You may use this certificate toward your Continuing Professional Development (CPD). Access your Certificates in your Dashboard.

Once you have logged into the DTA website, you can access your learner Dashboard by clicking the green “My Dashboard” button in the top right corner of the website. Available 24/7, your Dashboard provides access to:

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Version history

Published: 25 Oct 2019
Updated: 15 Mar 2023

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