Online module

Dementia Discovery: Communication Matters

1 hour

1 week

Cost free

Certificate of Completion

This brief module focuses on dementia related changes and principles to bear in mind for communicating with respect and dignity.

Suitable for people working in:

Respite Care , Mixed , Community Care , Residential Care

This module is part of the course:

Dementia discovery

Dementia Discovery: Communication Matters

Dementia Discovery: Communication Matters

Learning Outcomes

On completion of this module you should be able to:

  • understand how a diagnosis of dementia may affect a person's ability to communicate
  • describe the MESSAGE set of 7 communication strategies as one approach to supporting a person with dementia

Continuing Professional Education

A completion certificate for CPD credit is awarded upon successful completion of this module.


This online micro-course was developed for DTA by the team led by the University of Wollongong

Specific credits:

  • Belinda Goodenough
  • Sarah Bartlett


  • Videos used by DTA with permission of Dementia Australia
  • MESSAGE and videos developed by UQDementiaCare, University of Queensland, Australia

Learning with DTA

Online courses

Online courses contain modules that have been grouped together based on their topic area. Each module within a course must be completed, and in the defined order.

Online modules

Modules can be completed individually, and in any order. You may choose to complete any module, based on your areas of interest.


Some modules may have prerequisites. If a module has a prerequisite you’ll need to complete that first to ensure you have the essential prior knowledge required. Modules with a prerequisite will be clearly marked.

Start now or later

Get started wth any course or module right away. Not ready just yet? Schedule your course for any date in the coming weeks, and we’ll send you a reminder when it's time to begin.

Course Coordinator

Course Coordinator

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