Severe Behaviour Change: Understanding Your Impact

In this short session, we'll learn about why these behaviour changes happen, the impact of your communication on the person and more helpful communication strategies you can use to avoid escalation. By understanding what's going on, we can help to reduce distress for both the person and you.

Suitable for people working in:
All care settings

Online Module

  • Tier
    Introductory
  • Module 1
  • Completion time
    15 mins
  • Certificate of completion
  • Cost
    Free for Australian workers

    • Want to enrol your team?
    Contact us

Module Overview

About this Module

Have you ever felt overwhelmed when a person living with dementia’s behaviour escalates and they become distressed, frustrated, angry and aggressive towards you or others. It can be difficult to know what to do to help them. Sometimes it feels like what you do only makes their behaviour more severe. This can be distressing for both the person living with dementia and you. In this short session, we'll learn about why these behaviour changes happen, the impact of your communication on the person and more helpful communication strategies you can use to avoid escalation. By understanding what's going on, we can help to reduce distress for both the person and you.

Learning Outcomes

After completing this module, professional staff and family carers will be able to:

  • Understand the impact of dementia on a person’s behaviour.
  • Understand the role and impact of your communication on the behaviour of a person living with dementia.
  • Identify effective communication strategies to prevent severe behaviour change in a person living with dementia.

Module Details

Continuing Professional Development

Completion of this course provides 15 Minutes of continuing professional development. A Certificate of Completion is awarded upon successful completion.

Learn with DTA

Benefits of Learning with DTA

  • Increase your knowledge of dementia
  • Ongoing access to review course content
  • Real life examples to help you put knowledge into practice
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Version history

  • Published: 13 Nov 2025
  • Updated: 13 Nov 2025
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