Communication Matters

This brief module focuses on dementia related changes and principles to bear in mind for communicating with respect and dignity.

Module 7 of 7 in: Dementia Discovery

Suitable for people working in:

All care settings

Tier Introductory
Completion time 1 hr
100% online
Certificate of completion
Cost Free for Australian workers

Overview

About this Module

This brief module focuses on dementia related changes and principles to bear in mind for communicating with respect and dignity.

Learning Outcomes

After completing this module, staff should be able to: Understand how a diagnosis of dementia may affect a person's ability to communicate; Describe the MESSAGE set of 7 communication strategies as one approach to supporting a person with dementia

Learn with DTA

Benefits of Learning with DTA

Increase your knowledge of dementia
Ongoing access to review course content
Real life examples to help you put knowledge into practice
Learn anytime, anywhere

My Dashboard

Once you have logged into the DTA website, you can access your learner Dashboard by clicking the green "My Dashboard" button in the top right corner of the website. Available 24/7, your Dashboard provides access to:

View your course enrolments
Begin or continue a course
View courses you have completed
Apply for an extension
View Programs you are involved in
Download Certificates of Completion
Manage your personal details

Visit your Dashboard now

Help and Support

Having trouble with a course or module? Please visit our Help Centre to find answers to common questions. If you need more assistance, please reach out to our support team by visiting the Contact Us page.

Version history

Published: 14 Apr 2020
Version: 1.0

You may also be interested in

Communication Strategies provides an overview of the communication changes usually experienced by people with dementia in the acute care setting and explains some simple strategies to help you communicate effectively with these patients.

Tier: Foundational
Duration: 45 mins
Delivery: 100% online
Certificate: Certificate provided
Cost: Free
: Module 3 of 9 in: The View from Here: Skills in Dementia Care for Acute Settings

This module provides an overview of the communication changes usually experienced by people living with dementia and explains some simple strategies to help you communicate effectively with them when they are in your care.

Tier: Foundational
Duration: 40 mins
Delivery: 100% online
Certificate: Certificate provided
Cost: Free
: Module 3 of 3 in: The View from Here: Skills in Aged and Community Dementia Care

Learn about why behaviour changes happen, the impact of your communication on the person and more helpful communication strategies you can use to avoid escalation.

Tier: Introductory
Duration: 15 mins
Delivery: 100% online
Certificate: Certificate provided
Cost: Free