Online module

Communication strategies (Acute)

45 mins

1 week

Cost free

Certificate of Completion

Communication Strategies provides an overview of the communication changes usually experienced by people with dementia in the acute care setting and explains some simple strategies to help you communicate effectively with these patients.

Cost free

This module has prerequisite requirements

Further details below

Suitable for people working in:

Primary Care , Acute Care

This module is part of the course:

The view from here - acute care

Communication strategies (Acute)

Communication strategies (Acute)


In this module we explore the neurobiological changes and the difficulties with language and communication many people with dementia develop as the disease progresses. You will learn how to improve your communication with patients with dementia and simple strategies to implement.

Learning Outcomes

On completion of this module you should be able to:

  • understand the impact of dementia on communication
  • identify and implement communication strategies which can be used to facilitate communication
  • reflect on your communication style and rehearse modifications to verbal communication which may enhance understanding for the person with dementia

Continuing Professional Education

A completion certificate for CPD credit is awarded upon successful completion of this module.


The View from Here was developed by:

  • Frederick Graham, Metro South Health
  • Sandra Jeavons, Elizabeth Miles and Prof Elizabeth Beattie, Dementia Training Australia, QUT

It is based on a face-to-face education program of the same name previously developed by Queensland Dementia Training Study Centre 1.

The View from Here has been reviewed by clinicians and academics with expertise in dementia care in acute care settings, delirium management and learning design.

The View from Here was developed with funding from the Australian Government Department of Health.

Learning with DTA

Online courses

Online courses contain modules that have been grouped together based on their topic area. Each module within a course must be completed, and in the defined order.

Online modules

Modules can be completed individually, and in any order. You may choose to complete any module, based on your areas of interest.


Some modules may have prerequisites. If a module has a prerequisite you’ll need to complete that first to ensure you have the essential prior knowledge required. Modules with a prerequisite will be clearly marked.

Start now or later

Get started with any course or module right away. Not ready just yet? Schedule your course for any date in the coming weeks, and we’ll send you a reminder when it's time to begin.

Course Coordinator

Course Coordinator

Liz Miles


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