Dementia Discovery: Communication Matters

If enrolled already, please complete Dementia Discovery: Communication Matters by Wednesday, 30th of April to avoid re-enrolment. If not completed, you'll need to start over with the new version. Finish now to receive your certificate.

This brief module focuses on dementia related changes and principles to bear in mind for communicating with respect and dignity.

This module is part of the course(s):
Suitable for people working in:
All care settings
Prev
Next

Online Module

  • Tier
    Introductory
  • Module 7
  • Completion time
    1 hr
  • Module duration
    1 week
  • Certificate of completion
  • Cost
    Free for Australian workers

    • Want to enrol your team?
    Contact us

Module Overview

Learning Outcomes

After completing this module, staff should be able to:

  • Understand how a diagnosis of dementia may affect a person’s ability to communicate.
  • Describe the MESSAGE set of 7 communication strategies as one approach to supporting a person with dementia.

Module Details

Continuing Professional Development

This module is part of the course: Dementia Discovery. For CPD information relating to this module specifically, please refer to the course overview.

Acknowledgements

This online micro-course was developed for DTA by the team led by the University of Wollongong

Specific credits:

  • Belinda Goodenough
  • Sarah Bartlett

Credits:

  • Videos used by DTA with permission of Dementia Australia
  • MESSAGE and videos developed by UQDementiaCare, University of Queensland, Australia

Learn with DTA

Benefits of Learning with DTA

  • Increase your knowledge of dementia
  • Ongoing access to review course content
  • Real life examples to help you put knowledge into practice
  • Learn anytime, anywhere

My Dashboard

Once you have logged into the DTA website, you can access your learner Dashboard by clicking the green “My Dashboard” button in the top right corner of the website. Available 24/7, your Dashboard provides access to:

  • View your courses enrolments
  • Begin or continue a course
  • View courses you have completed
  • Apply for an extension
  • View Training Programs you are involved in
  • Download Certificates of Completion
  • Manage your personal details

Visit your Dashboard now.

Help and Support

Having trouble with a course or module? Please visit our Help Centre to find answers to common questions. If you need more assistance, please reach out to our support team by visiting the Contact Us page.

Version history

  • Published: 14 Apr 2020
  • Updated: 07 Apr 2025
Find and save personalised dementia training in seconds. Try it now!